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We are solely responsible for our website. We do not assume any liability for the topicality, correctness, completeness or quality of the information provided there for the content of links on our site. This applies to the content of all external sites. Liability towards users of the website is excluded.

The contract including these terms and conditions between the buyer and the H.-W. Sievers Verlag comes about through a telephone, written or within the Internet shop through a form-based or informal order. With every possible form of order, the buyer agrees that no order confirmation is required.

The delivery takes place via the Deutsche Post AG to the specified house or company address. Shipments to PO boxes and poste restante will not be carried out. For further information on payment transactions and shipping costs, the currently valid delivery conditions on this website must be observed.

Refund policy:
If you do not like an article, it is possible to return the goods within 14 days of receipt of the shipment without giving a reason. We assume that the goods are unused, undamaged and in their original packaging. You will receive a credit note from us for the value of the goods. The goods must be sent back to our address in the cheapest way, securely packaged and with sufficient postage. If the value of the goods is over 40 € and the sender is German, we will take care of the postage. The goods may not be sent postage paid. We reserve the right to deduct the costs for freight collect shipments from the credit.

If, despite all caution, an incorrect or damaged item is delivered, give us a call or send us an email. We will endeavor to find a quick and easy way to find a replacement.

We only store all customer data that is made available to us for the processing of business transactions to process your order, to maintain customer service and to prepare an offer. It will not be passed on to third parties.

The content stored on the website may not be copied or distributed, nor used or reproduced in any other way without the prior consent of the publisher. This also applies to the model construction plans that we sell. Any duplication, publication or other commercial use, including excerpts, is prohibited and requires the consent of the publisher. We reserve the right to prosecute violations.

We reserve the right to errors, price and production changes and no availability of articles. All prices are in euros plus the currently valid VAT. Shipping outside EU countries is without VAT. All graphic representations have been thoroughly researched and correspond to the information available. The delivered goods remain the property of the publisher until the invoice amount has been paid. The place of performance and jurisdiction is Glückstadt.

Should one or more provisions of these terms and conditions be or become legally ineffective, they will be replaced by the applicable statutory provisions. The remaining provisions remain unaffected.

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